EvolutionCX (MENA Region) | 18 Jan 2023, 11:00 am – 4:00 pm GMT +4 Virtual Conference

Evolution CX 2023 Schedule

 

11:00 am - 11:30 am

Turning customer centric culture into reality

Wandrille Nazare

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11:30 am - 12:00 pm

Framework for Transformational Customer Centricity

Ledi Lapaj

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12:00 pm - 12:30 pm

Dynamic Customer Engagement

Pramod Kuttiyil

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12:30 pm - 01:00 pm

Highlighting the importance of data-driven decisions

Nadine Farrag

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01:00 pm - 01:30 pm

How digital transformation is driving CX

Mais Kayed

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01:30 pm - 02:30 pm

Break​

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2:30 pm - 3:00 pm

Customer Experience Excellence and its impact on Business Economies

Hany Mokhtar

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3:00 pm - 03:30 pm

How Customer Engagement is redefining Health Care in matured markets

Kowshik Bhattacharjee

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03:30 pm - 4:00 pm

Omnichannel customer experience: A non-negotiable expectation

Santhakumaran Atmalingam

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4:00 pm - 4:30 pm

Need of CX Transformation& Key Pillars

Mai Momani

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4:30 pm - 04:40 pm

Conference Summary